Privacy Policy
This policy explains what information Lab Automationz ("we", "us") collects through this website, frontdesk.labautomationz.com, and how we use it. It covers visitors to this website only.
Information we collect
Information you send us. The demo request form doesn't store anything on this website. When you submit it, it opens your own email app with a message addressed to us. If you send that email, we receive what you included: typically your name, business name, email address, phone number, approximate call volume and any notes.
Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, device type, pages requested and the time of the request. This is used to deliver the site, keep it secure and fix problems.
Fonts. This website loads its typefaces from Google Fonts. When your browser requests them, Google receives your IP address and browser information. See Google's Privacy Policy.
We don't use advertising cookies, analytics trackers or social media pixels on this website. If we add any, we'll update this policy first.
How we use it
- To reply to your demo request and talk with you about Emily.
- To operate, secure and improve this website.
- To meet legal obligations.
We don't sell your personal information, and we don't share it for others' marketing.
Who we share it with
We share information only with service providers that help us run the business, and only as needed for that purpose:
- Vercel Inc., which hosts this website (privacy policy).
- Google LLC, which serves the fonts (privacy policy).
- Our email provider, which stores the messages you send us.
We may also disclose information if required by law, or to protect our rights or the safety of others.
How long we keep it
We keep demo request emails for as long as needed to follow up with you and manage our business relationship, and delete them when no longer needed. Hosting logs are kept by our hosting provider for a limited period under its own policies.
Your choices
You can ask us to show you, correct or delete the information you've sent us, or to stop contacting you, by emailing hello@labautomationz.com. We'll respond within a reasonable time.
Do Not Track
Some browsers send a "Do Not Track" signal. Because this website doesn't track you across other websites, it doesn't change its behavior in response to that signal. We don't allow third parties to collect information about your online activities over time and across other websites through this site, other than the font and hosting providers described above.
Calls handled by Emily
This policy doesn't cover calls that Emily answers for our clients. Information from those calls is handled under the agreement between us and the client business, and that business's own privacy practices.
Children
This website is for businesses and isn't directed to children under 13. We don't knowingly collect information from them.
Security
The site is served over an encrypted connection (HTTPS). No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we receive.
Changes
If we change this policy, we'll post the new version here and update the effective date above.
Contact
Lab Automationz, New York
hello@labautomationz.com